Directory / Prompts
Prompts and templates
Copy a prompt, fill in the [brackets], and edit the draft before you send it. The directory examples are Charleston businesses. These prompts work wherever you are. Time saved on each one is an estimate.
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38 prompts for Any small business. Templates can be copied or downloaded on their own page.
- Customer service & reviews · PromptFront desk questions and handoffs
List the questions the front desk hears and write a short answer plus a handoff rule.
- Customer service & reviews · PromptFAQ page into chatbot pairs
Turn the FAQ you already published into short pairs, plus questions that stay with staff.
- Customer service & reviews · PromptTranslate five service answers
Draft Spanish and Vietnamese versions of five answers you already give in English.
- Operations & SOPs · PromptStaffing notes from hourly numbers
Turn hourly foot-traffic or sales numbers you already have into a plain staffing note.
- Operations & SOPs · PromptSort the ten biggest tasks in your week
List the tasks that eat your week and mark what a draft can touch and what it should not.
- Operations & SOPs · TemplateOne-page AI use policy
Draft a one-page rule for which tools are allowed, what stays out, and which decisions need a person.
- Hiring & HR · TemplateBenefits FAQ for a new hire
Turn a benefits summary into a one-page FAQ a new hire can actually read.
- Marketing & social · PromptIdeal customer and where they talk
Describe your ideal customer in five bullets, then list places they already show up.
- Operations & SOPs · PromptMeeting notes into decisions
Summarize a meeting into decisions, owners, and dates, and leave private names out.
- Customer service & reviews · PromptTwenty questions the phone already gets
Write short answers for the questions the phone gets, and list calls that stay with a person.
- Customer service & reviews · PromptFront desk FAQ from the questions you hear
Write a short answer for each front-desk question and mark which ones go to a person.
- Customer service & reviews · TemplateReply with two real appointment times
Reply to a customer in a warm, short tone and offer two appointment times you can actually keep.
- Customer service & reviews · PromptAnswers for the phone questions you wrote down
Paste the questions you already listed and get short answers plus calls that go to a person.
- Customer service & reviews · TemplateWhat a month of reviews loved and did not
Summarize a month of Google reviews into three things people love and three they do not.
- Marketing & social · PromptLocal event roundup
Turn a list of this week’s events into a short roundup for a newsletter or a staff meeting.
- Operations & SOPs · PromptInbox triage drafts
Sort a stack of emails into drafts, and leave anything that sends or spends for you to approve.
- Marketing & social · TemplateTwo-week social calendar
A 14-day posting plan from facts about your business, with the words written out.
- Marketing & social · TemplateOne-offer email
A short email about one real offer, with a subject line and no extra claims.
- Marketing & social · PromptCaptions from notes on a photo
Write captions from what is actually in the photo and the notes you took.
- Customer service & reviews · TemplateReview reply
A public reply to one review that thanks them and does not invent an offer.
- Customer service & reviews · PromptComplaint note for the person who will handle it
Turn a complaint into a short internal note so a person can respond without rereading the thread.
- Customer service & reviews · TemplateText after a missed call
A short text after you miss a call, with two ways to reach you and no invented answer.
- Sales & email · TemplateQuote follow-up email
One follow-up email after a quote, with the date it was sent and no new price.
- Sales & email · PromptNote to a past customer
A short note to someone who already bought from you, with one true reason to write.
- Sales & email · PromptFollow-up after a real meeting
A follow-up email after you actually met someone, with the next step you agreed.
- Operations & SOPs · TemplateOpening checklist
Turn rough opening notes into a checklist a new person can follow.
- Hiring & HR · TemplateJob post
A plain job post with the work, the pay you are willing to publish, and how to apply.
- Hiring & HR · PromptInterview questions from the actual work
Interview questions tied to the tasks in the job, plus what a good answer has to cover.
- Hiring & HR · TemplateWe got your application
A short note that you received an application, with the real next step and no false timeline.
- Hiring & HR · TemplateFirst-week checklist for a new hire
A first-week checklist from the tasks you actually need them to learn.
- Finance & bookkeeping · TemplateInvoice reminder
A polite reminder for an unpaid invoice, with the number, the amount, and the due date.
- Finance & bookkeeping · PromptSort a small pile of expenses
Group a small list of expenses into categories you define, and flag anything unclear.
- Finance & bookkeeping · PromptWeekly cash note
A one-page note on money in, money out, and what you have to decide this week.
- Finance & bookkeeping · PromptWhat to hand the bookkeeper
A checklist of what to send your bookkeeper this month, from the accounts you actually have.
- Local SEO & Google Business Profile · TemplateGoogle Business Profile description
A description for your Google Business Profile from facts a customer can check.
- Local SEO & Google Business Profile · TemplateFour Google Business Profile posts
Four Google posts for the month from updates that are actually true.
- Local SEO & Google Business Profile · PromptQuestions and answers for your Google profile
Q&A pairs for the questions customers already ask, ready to paste into your Google profile.
- Local SEO & Google Business Profile · PromptService list for your Google profile
A clean list of services and prices you are willing to publish on your Google profile.