Charleston AI Playbook

Directory / Prompts / Restaurants & hospitality

Restaurant review themes

Updated

Problem it solves

Reviews pile up. You need the pattern, not another dashboard, and you need one change you can actually try.

Best tool

  • ChatGPT (free chat)
  • Claude (free chat)
  • Gemini (free chat)
  • Copilot (free chat)

The free chat is enough for one draft. ChatGPT, Claude, Gemini, and the free Microsoft Copilot chat can each do this. A paid plan only helps if you hit a usage limit. Copilot inside Word, Excel, or Outlook is a separate paid Microsoft 365 feature. You do not need it to try this once.

Copy-paste prompt

Summarize recent reviews of my restaurant into the top 3 praised items, top 3 complaints, and one fix to try this week: [paste reviews]

Replace every [bracket]. If you cannot fill one, delete that line.

Example output

A usable draft names three praised items, three complaints, and one fix, each tied to words that appear in the reviews you pasted. It should not invent a star average.

Tips

  • Paste the review text. If a quote is not in that paste, do not repeat it.
  • One fix means one operational change, such as a missing item or a wait. It is not a marketing slogan.

Time saved

Estimate: reading a month of reviews yourself can take a while. Sorting them with this prompt is faster. You still decide whether the fix is real.

How to use it

  1. Copy the prompt. Copy the prompt on this page into a free chat.
  2. Fill every bracket. Replace each [bracket] with a fact from your own notes. If you cannot fill one, delete that line instead of guessing.
  3. Edit before you use it. Read the draft against your notes. Delete any price, date, name, or promise you did not supply. You decide what gets sent.

Where this came from