Charleston AI Playbook

Directory / Prompts / Restaurants & hospitality

Hotel or restaurant assistant script

Updated

Problem it solves

Guests ask hours, parking, and bookings at the worst moment. The script has to know when to stop and get a person.

Best tool

  • ChatGPT (free chat)
  • Claude (free chat)
  • Gemini (free chat)
  • Copilot (free chat)

The free chat is enough for one draft. ChatGPT, Claude, Gemini, and the free Microsoft Copilot chat can each do this. A paid plan only helps if you hit a usage limit. Copilot inside Word, Excel, or Outlook is a separate paid Microsoft 365 feature. You do not need it to try this once.

Copy-paste prompt

Write a short script for a hotel or restaurant assistant covering hours, reservations, parking, and bookings. Include when to hand the guest to a person: [details]

Replace every [bracket]. If you cannot fill one, delete that line.

Template

Place: [hotel or restaurant name]
Hours: [hours]
Reservations or bookings: [how]
Parking: [where]
Handoff to a person: [list]
Line you will not cross: [no refunds, no medical advice, no made-up availability]

Download saves a .txt file. lodging-assistant-script.txt

Example output

A usable draft covers hours, reservations, parking, and bookings, and names the handoff. It does not invent availability.

Tips

  • Put the real hours and the real parking answer in [details].
  • Refunds, complaints, and anything about a guest’s safety go to a person.

Time saved

Estimate: a first script from facts you know is a short writing job. Testing it on the questions you actually hear takes longer and is the point.

How to use it

  1. Copy the prompt. Copy the prompt on this page into a free chat.
  2. Fill every bracket. Replace each [bracket] with a fact from your own notes. If you cannot fill one, delete that line instead of guessing.
  3. Edit before you use it. Read the draft against your notes. Delete any price, date, name, or promise you did not supply. You decide what gets sent.

Where this came from