Charleston AI Playbook

Directory / Restaurants & Hospitality

Restaurants & Hospitality using AI in Charleston

Charleston restaurants mostly use AI on the phone and in the back office: answering calls about hours, takeout and reservations, drafting guest replies, and making sense of reviews.

Updated

  1. 01Charleston Hospitality Group (Toast! All Day, Eli's Table, John King Grill)Charleston/Summerville/Mt PleasantAnthropic ClaudeFirst Lowcountry hospitality company in the Claude Partner Network (June 2026)
  2. 02Katsubō Chicken & RamenNorth Charleston (Park Circle)AI phone attendant ("Kat"), later spun out as NoodlStaff can focus on guests in the room; owners now sell the tech to other restaurants as Noodl
  3. 03TasteSignal.ai (College of Charleston professor)CharlestonProprietary AI ranking algorithmUpdated monthly; used as a live case study in a 40-student class
  4. 04LouLou AICharleston24/7 guest voice and messaging assistantReceived a $25,000 SCRA startup grant

Want a paid listing on the Playbook? Get listed.